Help & support
Our help centre — with guides for customers, contractors, and partners — is on the way. In the meantime, start a live chat or email us directly.
Chat with our team in real time during working hours.
Frequently asked questions
Is Fix My Pitch free for customers?
Yes. Posting a brief, getting matched to verified contractors and comparing quotes is completely free for clubs, schools, councils and grounds teams. There are no lead fees and no commission on the work.
How are contractors verified?
Every contractor is document-checked before they can be listed — we confirm public-liability insurance and, where the work requires it, PA1/PA6 spraying certification. Only contractors who pass appear in the directory.
How do I get quotes for work on my pitch?
Post one brief describing the work and your location. Matching verified contractors who cover your area are notified straight away and send you written quotes to compare — most within a few days.
What does it cost contractors to be listed?
Contractors pay a simple subscription to list and win work. There are no per-lead charges and no commission taken from jobs — the quote you agree is the price.
Which areas of the UK do you cover?
Fix My Pitch is UK-wide. Contractors set the postcodes and radius they cover, and customers are matched to specialists who actually serve their area.
How do I get in touch with support?
Start a live chat during working hours, or email support@fixmypitch.co.uk — we aim to reply within one working day.